Payment Policy
At Zoo Haus Fasler, we are committed to providing a secure, smooth, and transparent checkout process for all our customers.
Accepted Payment Methods We proudly process all our payments through Stripe, one of the most secure and reliable payment gateways globally. Through Stripe, we accept the following major credit and debit cards:
- Visa
- MasterCard
- American Express
- Discover
Currency All prices listed on our website and all transactions are processed in Swiss Francs (CHF).
Payment Security Your security is our highest priority:
- SSL Encryption: Our website uses standard Secure Sockets Layer (SSL) technology to encrypt your personal information and credit card details during the checkout process.
- PCI Compliance: Since we use Stripe to process your payments, your payment data is handled according to strict Payment Card Industry Data Security Standard (PCI-DSS) requirements.
Zoo Haus Fasler does not store, process, or retain your full credit card information on our servers at any time. All sensitive payment details are handled directly by Stripe’s highly secure infrastructure.
When Will You Be Charged? Your credit or debit card will be charged immediately upon placing your order at checkout. If for any reason your payment is declined, your order will not be processed, and you will receive an immediate notification on the checkout page.
Contact Us If you experience any issues during the checkout process or have questions regarding our payment methods, please feel free to reach out to our support team:
- Trade Name: Zoo Haus Fasler
- Email: support@hausfasler.com
- Phone: +41 61 461 40 52
- Physical Address: Hauptstrasse 9, Muttenz 4132, Switzerland